Whynter FM-951GW Use and Care Manual download pdf (Page 13)

Troubleshooting

Problem Possible Causes Solutions

The machine won't

operate

 The freezer is unplugged

 The voltage is not in the correct

range

 Too many appliances running

form the same power circuit

 Push the plug completely into the power

source

 Make sure that the freezer runs on a

dedicated power source that can sup-

port the maximum power consumption

of the freezer

 Run the freezer on a dedicated power

source

Noise during operation

 The legs are not leveled

 Certain sounds are normal

 Make sure legs are properly installed

 See “Normal Sounds”

The compressor runs for 1 to 5

minutes and stops

 The voltage is not in the correct

range

 Unplug and restart when the power is

normal

The compressor runs but the

inner liner does not get very cold

 The ambient temperature is too

high

 The system is blocked

 If temperature is higher than 90°F, the

unit need longer to cool to the set tem-

perature

 Contact Whynter Service Department

via email at service@whynter.com

The freezer does

not cool sufficiently

 Freezer door being opened fre-

quently

 Freezer door left open for a while

 Not enough adequate clearance

 Freezer is overfilled

 Ambient temperature is too high

 Refrain from opening the freezer door

recurrently

 Make sure to close freezer door

 Follow recommended clearance meas-

urements

 If temperature is higher than 90°F, the

unit need longer to cool to the set tem-

perature

The compressor does not run

 The controller is faulty (the power

indicator is not on)

 The thermostat is set too high and

the ambient temperature is too low

 Contact Whynter Service Department

via email at service@whynter.com

 Set the freezer to a lower temperature

Foods defrosting

 Freezer is unplugged

 Freezer door being opened fre-

quently

 Freezer door left open for a while

 Push the plug completely into the power

source

 Replace fuse or reset the breaker

 Check to see if an object is holding the

door open

Excessive frost buildup

 Door/lid left open too frequent or

too long door openings

 High humidity

 Check to see if an object is holding the

door open

Many common portable freezer problems are easily resolved. Try the troubleshooting suggestions below to

see if the problems can be resolved before having to contact the service department.

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Whynter FM-951GW Use and Care Manual Page 13

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